Human Resources Manager Job Responsibilities:

Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

Human Resources Manager Job Duties:

• Maintains the work structure by updating job requirements and job descriptions for all positions.
• Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepares employees for assignments by establishing and conducting orientation and training programs.
• Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
• Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
• Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
• Maintains human resource staff by recruiting, selecting, orienting, and training employees.
• Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
• Contributes to team effort by accomplishing related results as needed.

Human Resources Manager Skills and Qualifications:

Hiring, Human Resources Management, Benefits Administration, Performance Management, Communication Processes, Compensation and Wage Structure, Supports Diversity, Classifying Employees, Employment Law, Laws Against Sexual Harassment, Organization

JOB TITLE: ROOM ATTANDANT

REPORTS : House Keeping Supervisor

POSITION SUMMARY:

Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.

DUTIES AND RESPONSIBILITIES:

1. Enters and prepares the room for cleaning.

2. Makes bed.

3. Dusts the room and furniture.

4. Replenishes guestroom and bath supplies.

5. Cleans the bathroom.

6. Cleans the closet.

7. Vacuums and racks the carpet.

8. Checks and secures the rooms.

9. Replenish amenities according to the operational standards.

10. Deliver and retrieve items on loan to guests e.g. iron and ironing boards

11. Ensure security of guest rooms and privacy of guests

12. Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required

13. Cleans guest bathroom/bed room/floor corridor.

14. Responsible for replenishment of guest complimentory water.

15. Responsible for the cleanliness and maintance of his work area.

16. Responsible for the Hotel property in the work area.

17. Attends to guest calls, guest requests /guest complaints in the area assigned to him.

18. Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement.

19. Responsible for following the standard operating procedures.

20. Resonsible for achiving and exeeding the guest satisfaction score. 

PREREQUISITES:

Education: A secondary school diploma is preferred, Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.

Experience: Previous hotel-related experience desired.